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Community Care Call
The Community Care Call is not-for-profit service available to anyone living in the Mid Devon area.
What is Community Care Call?
It is an easy to use alarm unit with a red button and pendant that can be pressed should you require help or assistance.
How Does It Work?
When the red button or pendant is pressed, a call is automatically made to the Control Centre where specially-trained staff are available 24-hours a day to answer calls and arrange for appropriate help.
What Type Of Help Will They Provide?
The operator will call either a friend or relative nominated by yourself, or the emergency services.
Community Care Call may be useful for:
Older or retired people
People living on their own
People with a disability
Vulnerable people (for example those at risk of domestic violence or anti-social behaviour)
Peace Of Mind:
Families and friends of those living alone will find it reassuring to know that their loved one is able to get help quickly, at the press of a button.
The Benefits:
Access to help and support 24 hours a day, 365 days a year
No hassle repair service - all equipment is replaced with no loss of service
No assessment process or waiting list – the service is available to everyone
What Do I Need To Do?
Before an alarm can be installed the client is required to supply:
- A modern BT socket
- A 3 pin electric socket
- 2 key holders – family, friends, neighbours
The client must also agree to:
- Inform the Control Centre or the Council of any changes to their circumstances eg. Key holders going away on holiday
- Pay the agreed charges: £45.12 per quarter with a £30.00 installation charge (Prices are based from April 1st 2009)
For further information or to arrange a free, no obligation demonstration, telephone 01884 234383 or alternatively express interest by completing the Care Services online form. The form also includes frequently asked questions about the lifeline service.
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