Welcome to the Housing Home Page
The Council provides many different housing services. Please use the links on the left to find out more.
Housing Needs Service
This Service deals with homelessness and provides housing advice. It is also responsible for maintaining the Council's Housing Register and the letting of Council homes through our choice-based lettings scheme called Devon Home Choice.
If you are threatened with homelessness, contact our Homelessness Team on 01884 234388 or 234353
Further information is available about affordable housing or low cost housing. If you need details about this contact us on 01884 234904.
Building Maintenance Service
This Service is responsible for all day-to-day repairs, planned maintenance and improvements to the Council's Housing stock. It is responsible for bringing all our properties up to the government's Decent Homes Standard.
The Building Maintenance Service also deal with minor aids and adaptations to assist people with disabilities. See pages 12-14 in your 
Tenant Handbook [361kb] for details.
If you want to report a repair please ring our freephone number: 0800 023 2281
FOR SAFETY ADVICE ON IMMERSION HEATERS SEE Tenant Fact Sheet - Immersion Heaters [44kb]
Housing Services
This Service deals with all issues relating to the management of Council housing. It has a number of Area Neighbourhood Teams:
Exe (Tiverton and surrounding area) - Lisa Harber, Debbie Jenks, Liz Fisher
Culm (Cullompton and surrounding area) - Marian Axtell, Hayley Ingham, Sharon Rice
Creedy (Crediton and surrounding area) - Mary Sergeant, Yvonne Britton, Hayley Webber
Area Neighbourhood Teams are responsible for tenancy issues such as mutual exchanges, succession of tenancy, garage lettings, permission to improve, leasehold management and the administration of the Right to Buy scheme. They are also responsible for our estate inspection programme which can be found at Neighbourhood Walkabouts.
They manage rent collection and arrears recovery from current and former tenants, and the recovery of other housing debts, as well as tackling nuisance and anti-social behaviour in and around Council properties.
If you want to report an incident of anti-social behaviour, ring our ASB Hotline on 01884 234287.
You can also send an email to asb@middevon.gov.uk.
Tenant Involvement Team are responsible for involving all Council tenants and leaseholders in the management and decision-making processes of the Housing Service. The team provides support and assistance to our established Area Tenant Groups and to the District Tenants Forum. The team coordinates all tenant involvement activity such as tenant focus groups, working parties and other events, information for which can be found at Tenant Involvement.
Care Service Team are responsible for sheltered housing schemes and housing with warden services. Also responsible for tenants who receive Supporting People funding to assist them in maintaining their tenancies.
The council provides the Community Alarm Service - this is open to ALL residents of Mid Devon - not just Council tenants. For more information see Community Alarm Service.
