Where can I find my collection days?
We send out an annual calendar to all household in Mid Devon. You can also check your collection day, download or print a calendar on our look-up facility.
Collection rounds are changing from Monday 31 March - we will be sending new calendars shortly to all households, but you can also check you new day using our new online look-up facility.
What time should I put my recycling and rubbish out for collection?
Please ensure that all recycling and rubbish is put out for collection by 6.00am even if we normally collect it later. It might be that due to vehicle or staffing issues the round will be done in a different way and we might arrive earlier than normal.
I would like a printed copy of the calendar
You can ask for this on the look-up facility.
I have checked my collection day and I have been missed from the collection
On occasions - for example in Bad weather - there might be a reason why your recycling or rubbish are not collected on the scheduled day. If there is no disruption to service, but your rubbish or recycling collection has been missed please see Missed Collections.
I still need to speak to someone
Please contact Customer First by emailing firstname.lastname@example.org or telephoning 01884 255255.
What should I put out when?
The collection calendar tells you which day to put out your brown bin, landfill waste and black boxes. It also explains what should be in each container. For more information please go to "what goes where - brown bin" and "what goes where - black box".