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Housing Services

This part of the Housing Service deals with all issues relating to the management of Council tenancies. We have a number of specialist teams:

Our Anti-Social Behaviour (ASB) Team is responsible for tackling neighbour disputes, nuisance and anti-social behaviour in and around Council properties. Contact Marian Axtell, Tenancy Officer on 01884 234287 or send an email to asb@middevon.gov.uk

Our Care Service Team is responsible for sheltered housing schemes , housing with warden services, and lifeline home alarms. Also responsible for tenants who receive Supporting People funding to assist them in maintaining their tenancies. Contact the Supported Housing Manager on 01884 234951 or send an email to careservices@middevon.gov.uk

Our General Tenancy and Home Ownership Team is responsible for all other tenancy issues such as mutual exchanges, estates management, succession and assignment of tenancy, garage lettings, and permission to improve properties. The team is also responsible for leasehold management and the administration of the Right to Buy scheme. Contact Ruth Cottier or Hayley Ingham, Tenancy Officers on 01884 234280 or 01884 234283 or send an email to htenancy@middevon.gov.uk

Our Income Collection Team is responsible for rent collection and arrears recovery from current and former tenants, and the recovery of other housing debts. Contact Lisa Harber, Tenancy Officer on 01884 234292 or send an email to htenancy@middevon.gov.uk

Our Tenant Involvement Team is responsible for encouraging and developing tenant involvement activity within Mid Devon. The team works with existing Area Tenant Groups and others to involve a greater number of our tenants in the the management and decision-making process of the Housing Service.  Contact Sandra Hunt, the Tenant Involvement Manager on 01884 234278 or send an email to tenantinvolvement@middevon.gov.uk