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Contact us

The main Council offices are based at Phoenix House:

Phoenix House
Phoenix Lane
EX16 6PP

Opening Hours

Monday - Thursday 9.00am - 5.00pm (early closing at 4pm on the third Wednesday of each month)*
Friday 9.00am - 4.30pm

Phone Lines:
Monday - Thursday 8.30am - 5.00pm

Friday 8.30am - 4.30pm

Customer First staff are familiar with receiving calls from the RNID Typetalk service.

Devon County Council's My Devon - Customer Service Centre now takes out of hours calls on behalf of MDDC, Mon - Thurs 5.00pm - 8.00pm, Fri 4.30pm - 8.00pm, Sat 9.00am - 1.00pm.
Outside of these hours we operate an emergency out of hours service on 01884 255255

Tel: 01884 255255
Fax: 01884 234318

Please note that Benefits officers are available for calls between 9am and 1pm each day, and Planning Services have a duty officer from 9am until 12pm daily.

The Council also has an Area Office in Crediton which is located at:

Market Street
EX17 2BN


Opening Hours:
Monday to Thursday
9.00am -12.30pm
1.30pm - 5.00pm (early closing at 4pm on the third Wednesday on each month)*

9.00am - 12.30pm
1.30pm - 4.30pm

Cullompton Surgery

The Hayridge Devon Centre, Exeter Hill, Cullompton - Mondays 9.00 - 12.00


If you are unsure who to contact please email or call us on 01884 255255