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Contact us

The main Council offices are based at Phoenix House:

Phoenix House
Phoenix Lane
EX16 6PP

Opening Hours

Monday - Thursday 9.00am - 5.00pm (early closing at 4pm on the third Wednesday of each month)*
Friday 9.00am - 4.30pm

Phone Lines:
Monday - Thursday 8.30am - 5.00pm

Friday 8.30am - 4.30pm

Customer First staff are familiar with receiving calls from the RNID Typetalk service.

Devon County Council's My Devon - Customer Service Centre now takes out of hours calls on behalf of MDDC, Mon - Thurs 5.00pm - 8.00pm, Fri 4.30pm - 8.00pm, Sat 9.00am - 1.00pm.
Outside of these hours we operate an emergency out of hours service on 01884 255255

Tel: 01884 255255
Fax: 01884 234318

Please note that Benefits officers are available for calls between 9am and 1pm each day, and Planning Services have a duty officer from 9am until 12pm daily.

The Council also has an Area Office in Crediton which is located at:

Market Street
EX17 2BN


Opening Hours:
Monday to Thursday
9.00am -12.30pm
1.30pm - 5.00pm (early closing at 4pm on the third Wednesday on each month)*

9.00am - 12.30pm
1.30pm - 4.30pm

Cullompton Surgery

The Hayridge Devon Centre, Exeter Hill, Cullompton - Mondays 9.00 - 12.00

The surgery will not be available on Monday 22d December, Monday 29th December or Monday 5th January.
The next surgery will be on Monday 12th January 2015.
Please contact Customer First on 255255 or email for all enquiries during this period.


If you are unsure who to contact please email or call us on 01884 255255