Skip navigation

Telephone: 01884 255255

topsearch

Rate this page


Socitm 2013 Website Award

You said ... we did

Some examples of improvements we've made to the website based on your feedback

Month: You said:  We did:  

Mar 12

It didn't say on our "Liners and Wheeled Bins" page how to request a replacement wheelie bin

http://www.middevon.gov.uk/index.aspx?articleid=4565

We put this information on the page

Feb 12

It didn't say on our "Our Contact Details" page that the benefits office is not open in the afternoon

http://www.middevon.gov.uk/index.aspx?articleid=8847

We updated the page to say that the Benefits office is open Mon-Fri 9am-1pm

Dec 11

Age Concern link takes you to an Arabic site which might also be inappropriate on our "Lifeline Alarms and Supported Living" page

http://www.middevon.gov.uk/index.aspx?articleid=7929

We fixed the link to replace it with the new website address for Age UK (formerly Age Concern)

Nov 11

No information about kerbside collection of domestic white goods,eg old freezer on our "Light bulbs, batteries and other waste" page

http://www.middevon.gov.uk/index.aspx?articleid=6821

We emailed the customer to explain where on the website this information was available and checked info was up to date

Oct 11

The link to local councillors was broken our "Comments, Comments and Complaints" page

http://www.middevon.gov.uk/index.aspx?articleid=663

We fixed the link so it is now working

Sep 11

It didn't say how to request a new recycling box on our "What goes where - Black Box" page

http://www.middevon.gov.uk/index.aspx?articleid=7906

We added an email address to contact us to request a new box

Sep 11

There were no details about rents or terms on our page about "Council Commercial Property to Let"

http://www.middevon.gov.uk/index.aspx?articleid=3474

We made it clear on the page who to contact for rents and terms

Aug

It wasn't clear on our "Electoral Registration" page how to register online

http://www.middevon.gov.uk/index.aspx?articleid=1684

We gave clearer and easier to find guidance on how to do this

Aug 11

On our "liners and Wheeled Bins" page it gave the price for rolls of bin liners, but it didn't say how many liners in a roll

http://www.middevon.gov.uk/index.aspx?articleid=4565

We added the number of liners per roll

Aug 11

Prices were not displayed prominently enough on our "Bulky Waste Collection" page

http://www.middevon.gov.uk/index.aspx?articleid=8366

We added a heading "Prices from 1 April 2011" to make this clearer

Aug 11

There were some broken links on our "Pre-Application Advice" planning page

http://www.middevon.gov.uk/index.aspx?articleid=7372

We fixed the links so they are now working

Aug 11

On the Building Control page "I want to convert my shop or office into a house", in fact the information was about the opposite: converting a house into a commercial premises

http://www.middevon.gov.uk/index.aspx?articleid=848

We replaced this with the right information

Aug 11

It didn't say which items could or could not be collected on our "Bulky Waste Collection" page

http://www.middevon.gov.uk/index.aspx?articleid=8366

We added a list of which types of items we can and cannot collect