| Month: | You said: | We did: |
Mar 12 | It didn't say on our "Liners and Wheeled Bins" page how to request a replacement wheelie bin | We put this information on the page |
Feb 12 | It didn't say on our "Our Contact Details" page that the benefits office is not open in the afternoon | We updated the page to say that the Benefits office is open Mon-Fri 9am-1pm |
Dec 11 | Age Concern link takes you to an Arabic site which might also be inappropriate on our "Lifeline Alarms and Supported Living" page | We fixed the link to replace it with the new website address for Age UK (formerly Age Concern) |
Nov 11 | No information about kerbside collection of domestic white goods,eg old freezer on our "Light bulbs, batteries and other waste" page | We emailed the customer to explain where on the website this information was available and checked info was up to date |
Oct 11 | The link to local councillors was broken our "Comments, Comments and Complaints" page | We fixed the link so it is now working |
Sep 11 | It didn't say how to request a new recycling box on our "What goes where - Black Box" page | We added an email address to contact us to request a new box |
Sep 11 | There were no details about rents or terms on our page about "Council Commercial Property to Let" | We made it clear on the page who to contact for rents and terms |
Aug | It wasn't clear on our "Electoral Registration" page how to register online | We gave clearer and easier to find guidance on how to do this |
Aug 11 | On our "liners and Wheeled Bins" page it gave the price for rolls of bin liners, but it didn't say how many liners in a roll | We added the number of liners per roll |
Aug 11 | Prices were not displayed prominently enough on our "Bulky Waste Collection" page | We added a heading "Prices from 1 April 2011" to make this clearer |
Aug 11 | There were some broken links on our "Pre-Application Advice" planning page | We fixed the links so they are now working |
Aug 11 | On the Building Control page "I want to convert my shop or office into a house", in fact the information was about the opposite: converting a house into a commercial premises | We replaced this with the right information |
Aug 11 | It didn't say which items could or could not be collected on our "Bulky Waste Collection" page | We added a list of which types of items we can and cannot collect |
You said ... we did
Some examples of improvements we've made to the website based on your feedback
