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Our contact details

The main Council offices are based at Phoenix House:

Phoenix House
Phoenix Lane
Tiverton
EX16 6PP

Opening Hours

Office:
Monday - Thursday 9.00am - 5.00pm (early closing at 4pm on the third Wednesday of each month)*
Friday 9.00am - 4.30pm

Phone Lines:
Monday - Thursday 8.30am - 5.00pm

Friday 8.30am - 4.30pm

Customer First staff are familiar with receiving calls from the RNID Typetalk service.

Devon County Council's My Devon - Customer Service Centre now takes out of hours calls on behalf of MDDC, Mon - Thurs 5.00pm - 8.00pm, Fri 4.30pm - 8.00pm, Sat 9.00am - 1.00pm.


Tel: 01884 255255
Fax: 01884 234318
Email: customerfirst@middevon.gov.uk

Please note that Benefits officers are available for calls between 9am and 1pm each day, and Planning Services have a duty officer from 9am until 12pm daily.

The Council also has an Area Office in Crediton which is located at:

Market Street
Crediton
EX17 2BN

Opening Hours:
Monday to Thursday
9.00am - 5.00pm (early closing at 4pm on the third Wednesday on each month)*
Friday 9.00am - 4.30pm

Cullompton Surgery

The Hayridge Devon Centre, Exeter Hill, Cullompton - Mondays and Thursdays 9.00 - 12.00

Automated Payments

If you wish to use our automated payment system to pay for Council Tax, Rent, Business Rates, Parking Fines or an Invoice please call 01884 233000

If you are unsure who to contact please email customerfirst@middevon.gov.uk or call us on 01884 255255