This privacy policy sets out how and when we use any personal information that we collect about you when you use our services, the conditions under which we may disclose it to others and how we keep it secure. When you contact us to access our services, apply for a licence, registration or permit or we contact you as part of an investigation we may ask you for certain personal information in order to be able to assist you with your enquiry or to enable us to investigate fully. Some of this information will be recorded and stored on our systems.


When you apply for a licence, registration or permit we require a range of details including name, contact details, such as your address, email address and telephone number. In some cases we also require national insurance number, birth details, bank account details (scrap metal dealers), address history, current employer and employment history. If you choose not to supply the required information we will not be able to progress the application.


We will use this information to process applications and investigate complaints.


The information we collect is carefully stored electronically.


We will hold completed application forms and supporting documents during the lifetime of the licence. Once the licence has lapsed or been surrendered it is retained for six years.


We do not share your information with anyone else unless we are required to do so by law or it is necessary to provide our services to you. It should be noted that MDDC is under a duty to protect the public funds it administers, and to this end may use the information you provide for the prevention and detection of crime. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. We may share information with Legal Services to obtain advice if we are considering taking legal action, Devon, Somerset and Torbay Trading Standards to ensure that the legislative obligations are met under the Act, Charity commission to ensure that the legislative obligations are met under the Act, Police to assist with the protection of the public and the detection of crime, HMRC to ensure that the legislative obligations are met under the Act, Gambling Commission to ensure that the legislative obligations are met under the Act, other local authorities to ensure that the legislative obligations are met under the Act.


We process your information with your consent where it is in the public interest to do so, to comply with a legal requirement, where it is in the legitimate interest of MDDC to do so, with your explicit consent or where there is a substantial public interest.

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