Get our latest news and service updates for council tax and benefits by signing up to our free email subscription service.
Using our customisable preferences, you can also choose to receive news and important information on other council services that are of interest to you!
Council Tax Direct Debit Payment
We will ask you for your reference number and your title, surname, forename, contact telephone number, email address, post code and Bank Account information
For online applications this will be collected by the Revenues Department. Any other applications will be collected by our Customer Services team.
Online form, visits to offices, telephone calls, emails.
We will use the information you provide to collect your Council Tax from your Bank Account
To pay your Council Tax
In line with the Direct Debit guarantee your bank account details will be submitted into the BACS system to enable us to process your payment.
All ICT systems are accredited to Public Service Network standards with access restricted to relevant staff. All paper records are stored securely and we have a clear desk policy.
Paper files will be kept for a minimum of 6 years. Data stored on our processing system will need to be kept for as long as the current Council Tax Valuation List exists – this is currently 1993 –if your property is re-banded by the Valuation Office, they will back date the band reduction to 1993 when Council Tax was introduced – by keeping this data this enables us to calculate accounts correctly in accordance with information provided to us by the Valuation Office Agency.