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Privacy Notice

We will ask for your MDDF or MDLL Reference number, name, full address including postal code, telephone number, and email address.

Street Scene Services will collect this information for the processing of a fixed penalty issued.

This information is collected when a payment is made against the reference provided. A payment can be made online, over the phone or using the payment kiosk at Phoenix House

Your information will be used to provide our 3rd party payment site CAPITA with a reference and personal details to enable payment to be taken and for the amount paid to be credited to the fine account. No card details will be retained to comply with the payment card industry standards.

It will be used to take a payment and is shared with our 3rd party payment supplier CAPITA to facilitate payment.

The information provided may be shared with the Legal Department if failure to make payment,

All ICT systems are accredited to Public Service Network standards with access restricted to relevant staff. All paper records are stored securely and we have a clear desk policy

We will retain your personal data for 6 months in line with our retention policy and guidelines.Subject access requests for your information can be requested via customer services by telephoning 01884 255255 or emailing You can also visit our website and view our data protection guidance page.

Offence Details

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