Nuisance diary sheet guidance
We recognise that cases of Anti-social Behaviour (ASB) / nuisance can be different and we assess each case on an individual basis but we cannot take action against someone without evidence. As part of your complaint, you have been asked to complete a diary sheet. Diary sheets are used to evidence the ASB / nuisance you are experiencing. It is very important that you complete your diary sheets thoroughly to ensure that we know exactly what has been happening.
When you have finished the sheets always remember to sign and date the entry.
Completed diary sheets allow our officers to:
- get a clear understanding of the type of nuisance you are experiencing
- gain an indication of the frequency and severity of the nuisance
- to see if there are any patterns to the behaviour – so that our resources can be better targeted
- raise specific incidents with the perpetrators when they are visited / interviewed
In due course they can form the basis of, or be attached to, a witness statement should the nuisance be serious enough to warrant legal action. Should you be cross examined in court about the allegations you have made, they can enable you to provide accurate and detailed information, and therefore be more confident about the evidence you give.
Diary sheets are fairly straightforward to complete and require some very basic information. This includes:
- the date, time and location of an incident
- details of what happened
Please record everything you see and hear in as much detail as possible while the incident is still fresh in your mind. If for instance your complaint is of noise nuisance, don’t just put ‘noise’, describe the type of noise for example:
‘It was exceptionally loud music. A Kaiser Chiefs CD was playing until 02.00am.’ They were arguing and shouting all night. At one point I could clearly hear him shout ‘Shut the **** up. I’ll kill you.’
Although you may find it distasteful, you should write out in full any foul or abusive language you can hear.
- who is responsible for the nuisance/behaviour. If you don’t know their name, provide the address and a brief description of them
- give the contact details of any witnesses to the nuisance
- for your own records, if you take photographs to support your evidence remember to record the time & date they were taken on your diary
- if you’ve contacted the police, make sure you ask for an incident number which you should then include on your diary sheet. If the Police visit ask for the officers name and shoulder number, as this may assist us when substantiating your allegation
- state how the behaviour you are experiencing affects you and makes you feel. You should state how the behaviour affects your life for example:
‘I couldn’t get to sleep and I was tired at work all day. It is making me ill and I have been prescribed tablets by my doctor. I don’t enjoy living here anymore’.
If you are unable to complete diary sheets for any reason, you should contact us. We may be able to assist you in a number of ways. For example:
- some people worry about their spelling, and that puts them off filling in the sheets. Don’t worry about that - as long as your entries can be understood there isn’t a problem
- if you are unable to write, we can supply you with a dicta-phone on which you can record your complaints; and
- under certain circumstances, we may be able to complete the sheets on your behalf. You will just be required to sign them
Please complete your diary sheets over a period of two-three weeks and then return them promptly to the case officer. We will then review your diary and contact you again with our assessment of the evidence and whether we feel further formal action can be taken.
Without diary sheets, it is more likely that the action taken against the perpetrators by us will be unsuccessful.
Together we can tackle anti-social behaviour and nuisance.