Would you like to:

  • get involved and do something about a problem?
  • find out what's happening?
  • be hands on, rather than just sitting in meetings?
  • help improve the housing services?

If so, becoming a tenant inspector could be for you!

Tenant inspectors are volunteers who are trained to look at our repairs and maintenance services in more detail. They inspect the quality of the work being carried out and collect data themselves. They report on how well we are doing and make suggestions on how we can improve. They are given free training, which could be ideal support for a return to work, and travel and carer expenses are paid.

We have two types of tenant inspectors:

Tenant inspectors for planned maintenance and modernisation works

These tenant inspectors act on behalf of the planned maintenance service and will be required to visit homes to look at kitchen and bathroom improvement work to check that it is satisfactory. They will speak to the tenant, discuss the general content of the works, and capture the whole experience.

Tenant inspectors for voids (empty properties)

Tenant inspectors for voids act on behalf of the responsive repairs service and visit void (empty) properties across the district. They check both the condition of the property and  make sure that is in a good and reasonable condition to re-let to tenants.

To find out more please contact us.

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Contact us about tenant involvement