Strategies and policies

MDH policy documents can be found on this page.  Our policies set out:

• how MDH will manage our homes
• create sustainable communities and
• provide a fair and transparent service to all our service users and meet the expectations set out by the Regulator of Social Housing, within the Regulatory Standards. 

To find out more about these standards, please visit Regulatory standards - GOV.UK (www.gov.uk)

An Equality Impact Assessment is carried out when each policy is created or reviewed to ensure fairness and equality.  

Requests for alternative formats will be considered on an individual basis. 

Can’t find what you’re looking for? Please contact us

Tenant Involvement and Empowerment Standard

• Tenant Involvement and Empowerment Standard Policy

Includes: 

MDH Tenant Compensation Policy 2021

MDH Tenant Involvement Strategy 2021-2025

 

• Our Service Standards

Neighbourhood and Community Standard

• ASB Policy
• ASB Procedures
• Car Parking Management Policy
• Garage Management Policy
• Domestic Abuse Policy
• Pets and Animals Policy
• Tenancy Inspection Policy
• Harassment Policy
• Hoarding Policy
• Neighbourhood Management Policy
• CCTV Policy

Homes Standard 

• Void Management Policy
• Improvements to Council Properties Policy
• Fire Risk in Communal Areas Policy
• Asbestos Management Plan
• Gas Safety Policy
• Damp & Mould Review 2022
• Aids and Adaptations Policy 2021

Tenancy Standard

• Tenancy Standard Framework

Includes:

MDH Allocation Policy 2022

MDH Tenancy Management Policy 2022

MDH Leaseholder Management Policy 2022

MDH Decant Policy 2022

MDH Vulnerability Policy 2022

Rent Standard

• Income Management Policy 
• Corporate Recovery Policy
• Recharges Policy

Strategies

• Tenancy Strategy 
• Housing Strategy