FOI06857 Income management and payment system

FOI06857 Formal Response

Date received: 31 March 2020

Date response due: 30 April 2020

Date response provided: 29 April 2020

Your request and our response

Please could you help me understand the current situation concerning the corporate income management and payment system used by the Council.

-What corporate income management and payment contract is used by the Council (e.g. Civica, Capita, Adelante)?

Capita

-What is the contract anniversary date (dd/mm/yyyy)?

01/04/2020

-What type of contract is held (Fixed/Rolling)?

Rolling

-What type of contract is held (Framework/Direct)?

Direct

-When was the last time the council tendered (dd/mm/yyyy)?

2005

-How much does the council pay?

Annual support and maintenance: £15.5k