Specialist Support Officer
About this job
MATERNITY COVER: 18 hours and 30 minutes hours per week
SALARY: £10,046 to £10,874
Do you want you want to play a key part in delivering a public health and regulatory service? Our vision and core role is to protect and improve the health, safety and well-being of people living, working and visiting Mid Devon.
We have a role available in the newly restructured Public Health and Housing Options Service.
The role is for part time maternity cover in the Community team. You will provide specialist support across private sector housing, environmental protection, anti-social behavior and community safety and emergency planning functions as well as any other support required by the community team.
These are varied roles responsible for core business and technical support to our front-line teams and as such you will be at the heart of what we do.
You will liaise with officers in dealing with customers and other agencies, allocate and triage service requests, and provide the full range of other business support as required. In doing so you will be a key point of contact for these function areas but also provide cover and support to a wide range of other areas with training and development opportunities.
An ability to prioritise effectively and be able to manage data/information and support business processes with attention to detail is essential. You will need to hold (or be working towards) relevant qualifications e.g. Level 3 NVQ in Business Admin/Customer Services, and ideally have recent customer services experience in a similar role along with proven business support skills, ideally in a statutory or regulatory environment. You should be committed to delivering excellent services and maintaining effective relationships with other officers, members and other key stakeholders/partners drawing upon good communication and interpersonal skills. Ideally you will have a full driving licence and your own transport.
You will also need the confidence to deal with sometimes challenging or difficult situations and to work effectively with other authorities and agencies. Computer literacy is essential and a working knowledge of IDOX Uniform, Integrator and Orchard Software, is desirable (though training can be provided).
To find out more
For an informal discussion about the post, please contact Tanya Wenham on firstname.lastname@example.org.
For full details please read the Job Description and Person Specification - ES26 - Specialist Support Officer.
The Job Description refers to the level of competencies required for this post. For an explanation of what this means, please see Core Competencies.
A satisfactory basic disclosure check and three years complete employment history will be requested in the event of you being offered the position.
How to apply
Mid Devon District Council
Please remember to quote the following post and vacancy numbers:
|CLOSING DATE:||05 August 2021 at 1:00pm|
We're committed to Equality of Opportunity and welcome applications from all sections of the community.
If we've not contacted you within two weeks of the closing date, please assume your application has been unsuccessful on this occasion. Thank you for showing an interest in this vacancy and we wish you every success with your on-going job search.