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About this job

Permanent: 37 hours per week
Salary: £19,554 - £21,166
Location: Tiverton

We have an opportunity for a Corporate Income Officer to work in our Revenues team to participate in the day-to-day collection of income recovery for all outstanding debts for Debtors, Trade Waste, Council Tax, Non-Domestic Rates and other miscellaneous income.

The main duties of the role include progressing, monitoring and chasing arrears cases, maintenance of clerical and computer records, dealing with queries via telephone, in writing and email and making decisions in line with government legislation and council policy.

You will be able to demonstrate effective team working and problem solving skills and the ability to combine these with a confident and resilient personality; dealing with customer enquiries both internal and external, ensuring efficiency and accountability whilst adhering to relevant legislative provisions, council policy and financial regulations. Previous experience working in a fast paced office environment is desirable.

You will be used to working to tight deadlines and cope with conflicting priorities. As well as being numerate, you will need to interrogate and input data into a variety of software systems which requires an eye for detail and accuracy.

The successful candidate will be able to work in a team and on their own initiative. The Revenues Section works within the General Data Protection Act 2018 so the applicant must carry out their duties with complete confidentiality.

A satisfactory basic disclosure check and three years complete employment history will be requested in the event of you being offered the position.

To find out more

For an informal discussion about the post, please contact Fiona Wilkinson on 01884 234329.

For full details please read the Job Description and Person Specification - FR14 - Corporate Income Officer

The Job Description refers to the level of competencies required for this post. For an explanation of what this means, please see Core Competencies.

A satisfactory basic disclosure check and three years complete employment history will be requested in the event of you being offered the position.

How to apply

Please download and complete our Job Application Form and send to Alternatively, print and send by post to:

Human Resources
Mid Devon District Council
Phoenix House
Phoenix Lane
Tiverton, Devon
EX16 6PP

Please remember to quote the following post and vacancy numbers:

CLOSING DATE 26 August 2019 at 1.00 pm

We are committed to Equality of Opportunity and welcome applications from all sections of the community.

If we've not contacted you within two weeks of the closing date, please assume your application has been unsuccessful on this occasion. Thank you for showing an interest in this vacancy and we wish you every success with your on-going job search.

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