Duty Officer

About this job

PERMANENT: 37 hours per week
SALARY: £29,269 to £32,076 (Pay award pending)
LOCATION: Tiverton

Are you looking for your next challenge? Do you want a role that is rewarding? We have an exciting opportunity for a full time Duty Officer to join the team at Mid Devon Leisure. We are looking for Duty Officers to work closely with our Centre Managers to successfully operate our portfolio of leisure facilities with a large team across all areas of the business.

As a Duty Officer your duties will include but are not limited to:

• Ensuring the highest standards of product and service delivery
• Supervision of staff to ensure they are meeting the expected standards
• Cover for staff where appropriate, poolside, reception, general recreation assistant work
• Responsible for the day to day operational needs of the facilities
• Undertake induction training to all new staff and ongoing training

At Mid Devon Leisure we value: Pride, People, Performance and Partnerships

About you:

• Thorough knowledge of Emergency Action Plans and Normal Operation Procedures
• Willingness to undertake develpment job related training and a desire to progress in the Leisure sector
• Sound knowledge of IT systems and applications
• Outstanding communication and negotiating skills, excellent problem solving skills
• Customer service experience essential.
• Sound knowledge of Health and Safety.

At Mid Devon Leisure our benefits include:

• Competitive rate of pay
• Generous annual leave entitlements
• A flexible benefits scheme including access to a discount shopping (online and high street) and events
• Discounted leisure memberships
• Free uniform and DBS check
• Employee Assistance Programme
• Full training provided with excellent training and development opportunities

There is a potential for the right candidate to progress within our service and specialise in front of house, fitness, sport specific coaching, leisure training or leisure management.

To find out more

To find out more about this role please contact Nicola Ross at nross@middevon.gov.uk.

For full details please read the Job Description and Person Specification - LS36 - Duty Officer.

The Job Description refers to the level of competencies required for this post. For an explanation of what this means, please see Core Competencies.

A satisfactory basic disclosure check and three years complete employment history will be requested in the event of you being offered the position.

Unfortunately we are unable to sponsor skilled worker visas at this time. For more information on pre-employment checks, please review the documents found here.

How to apply

Please download and complete our Job Application Form and send to Opportunities@middevon.gov.uk. Alternatively, print and send by post to:

People Services
Mid Devon District Council
Phoenix House
Phoenix Lane
Tiverton, Devon
EX16 6PP

Please remember to quote the following post and vacancy numbers:

MDDC reserves the right to close this vacancy early. We therefore encourage early applications.

We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all underrepresented groups.  We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments.

We're committed to Equality of Opportunity and welcome applications from all sections of the community.

If we've not contacted you within two weeks of the closing date, please assume your application has been unsuccessful on this occasion. 

Thank you for showing an interest in this vacancy and we wish you every success with your on-going job search.