Missed collections

recycling logo

If you believe we have missed your recycling or waste collection, please click the following link to access an online form.  To report it directly to Waste Management, report missed collection.

We operate an alternate weekly waste collection service. We collect using:

• BLACK BOX for materials that will be recycled
• BROWN WHEELED BIN for material that will be composted
• BLACK SACKS or DUSTBINS for refuse that cannot be recycled or composted.

Recycle image

All households in Mid Devon can take part in the black box recycling scheme. At the moment we can only offer the Brown Bin service to 80% of the District.We collect waste an on alternating weekly system.  In most areas we empty your recycling box and organic waste container on the same day once a fortnight. In the following week we will pick up any non-recyclable waste that is left over.  Every house is supplied with calendars showing their collection dates.

If you need to know your refuse or brown bin collection day, or order a calendar, please contact Customer First on 01884 255255 or email Customer Services.  You can check your recycling box collection day by clicking  here.

Picture of lorry

Some households are unable to accommodate a brown wheeled bin and in these cases we supply compostable sacks as an alternative.  This does not affect your collection day.

Replacement containers

RECYCLING BOXES - To help store you recycling and keep the different materials separate, we can supply up to three boxes per household.  Click here to order your box, phone Customer First on 01884 255255 or e-mail customerservices@middevon.gov.uk

Black Bag

BROWN BINS - if your brown wheeled bin for organic waste is missing or broken, please phone Customer First on 01884 255255 or e-mail customerservices@middevon.gov.uk

COMPOSTABLE SACKS - we supply these to households that are unable to accommodate a wheeled bin.  If you need a new supply of sacks, please phone Customer First on 01884 255255 or e-mail customerservices@middevon.gov.uk

What goes where?

RECYCLING BOX:

• Glass bottles and jars
• Newspapers, magazines and other paper (not envelopes)
• Tins and cans
• Yellow Pages and other telephone directories
• Junk mail
• Foil
• Clothing and shoes
• Paper based drink cartons, such as those made by Tetra pak
• Plastic milk bottles (without the tops, please)
• Plastic carrier bags
• Small household batteries

To make sure we can recycle all the material we collect, please make sure cans and bottles are clean (a quick rinse under the tap in old dishwater is fine!) Please try and keep the different materials separated in your recycling box - this speeds up the collections, making the service more efficient.  Plastic carrier bags are good for keeping different materials separate and we recycle the bags as well. 

If you need an extra box please click here or ring Customer First on 01884 234382 

BROWN WHEELED BIN:

• Food (cooked or uncooked)
• Garden waste
• Cardboard
• Envelopes

REFUSE:

• Any other household waste. 

This household waste can be put out either in black sacks or your own dustbin.  We have a supply of black wheeled bins for sale (capacity 180 litres).  These bins cost £39.00 and are available by contacting our Customer Services department on 01884 234382.  You will need to pay by card over the phone or by cheque in person at a Council office.  These bins need to be collected from the Council Offices.

Recycling Banks

We provide recycling banks at 8 locations across the district. Click here to find your nearest site.

Yellow Pages can now be placed in the Recycling Banks.

We do not collect bulky items with the household refuse.  You can take bulky waste one of the Recycling Centres in Mid Devon: Ashley Recycling Centre, between Tiverton and Bickleigh and Punchbowl Recycling Centre, Crediton. These accept most types of bulky household waste, and more than half of this is recycled. Small amounts of hazardous waste are also accepted.  For further information see Accepted Items document in the upper left of this page under downloads or, contact Devon County Council on 01392 382846 or email waste@devon.gov.uk.

Bulky waste collection

We provide a chargeable collection service for bulky refuse from domestic premises in the Mid Devon area.   The service is operated by a day system with collections taking place on the following allocated days:

     Crediton area - Thursday

      Tiverton and Cullompton areas - Friday  

Bulky waste will be collected at anytime between 6.00am and 4.00pm.  The items for collection must be left outside for collection from this time.

Thursday collection (Crediton area) requests need to be received by Customer First (telephone 01884 255255 or visit our Council offices) no later than 5.00pm on the Tuesday prior to collection.

Friday collection (Tiverton and Cullompton areas) requests need to be received by the customer services section no later than 5.00pm on the Wednesday prior to collection.

Prices from 1st April, 2010

There is a minimum charge of £16.00 for one item, with a further charge of £5.50 per additional item up to £54.50.  Any further items will need a quote. We can accept card payments over the telephone, or if you prefer to pay by cash or cheque then you will need to visit one of our offices.  For details of our offices including opening times please click here.

Make an on line Bulky Waste Collection Request

Please note we are currently unable to recycle bulky items except for fridges and freezers.  To recycle your bulky items please use your nearest recycling centre or try  using a reuse network like Freecycle or Freegle.

You can also take unwanted bulky household waste to Ashley Recycling Centre (Tiverton) or Punchbowl Recycling Centre (Crediton).  Many items of furniture can be resold or recycled as scrap wood and metal. 

Clinical waste

For private individuals - We can supply sharps bins, and remove sharps bins and yellow clinical waste sacks. This is a free of charge service.  If you need to obtain a sharps bin , or arrange a collection of clinical waste either as a one off or a regular collection please contact Customer First on 01884 255255 or email customerservices@middevon.gov.uk.  If you need to obtain more yellow clinical waste bags please contact your Doctor or District Nurse.

For Doctors or Dental Surgeries - We can supply both sharps bins an clinical sacks and arrange removal.  Supply of items is a chargeable service.  For more information please contact Customer First on 01884 255255 or email customerservices@middevon.gov.uk