Customer Contact Survey
Have you contacted us recently? Complete our survey about the ways you can get in touch.
MDDC is running a survey to gauge feedback on the ways we communicate with our customers.
Our Customer Services team is available over the phone, via email, through online forms and in person at Phoenix House, but it’s always good to know how our customers prefer to contact us.
The online survey is running from now until Christmas and takes just a few minutes to complete. It’s anonymous and any feedback we receive will be used to ensure we are resourcing the communications methods you prefer.
Cllr Nikki Woollatt, Cabinet Member for Support Services, said: "We know people are busy and that these days they prefer a range of ways to contact us, which we will always aim to do. But we want to ensure, with our limited resources, that we are funding the best ways for you to contact us and at the right times. Taking a few minutes to give us feedback on how you got in touch with us, and how you’d like to in the future, will really help us to do that."
To complete the survey please click here.
If you know someone who would like to access the survey but is not online please call Customer Services on 01884 255255 who will be able to help