Christmas and New Year office opening hours

Check our office opening hours and availability of services during the Christmas and New Year holidays, including:

  • Mid Devon Leisure Centres
  • Refuse and Recycling Collections
  • Local Welfare Assistance

Online 24/7

Web:    Use our Contact us web form
Twitter:   @MidDevonDC

By phone

Contact number:


Answerable service:

01884 255255 / RNID Typetalk

Monday to Thursday


Our customer services team

Please note:
Benefits Officers are available for calls daily between 0830-1300

Planning operate a duty service from 0900-1200 on Monday, Wednesday and Friday where Planning Duty Services can assist you with general enquiries. - If they are unable to help then your call will be logged for a duty planning officer to call you back.

At all other times Our emergency out-of-hours service
01884 233000 24 Hour Telephone payments
01884 234318 24 Hour Fax

In person



Opening hours:

Main Office, Tiverton Phoenix House
Phoenix Lane
EX16 6PP

Monday to Thursday 0900-1700 (early closing at 1600 on the third Wednesday of each month)
Friday 0900-1630

Planning - You can talk to a Duty Planning Officer for general advice on Tuesdays and Thursdays from 0900-1200.

You do not need to make an appointment but you may not be seen immediately if other customers are also seeking advice.


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