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Christmas and New Year office opening hours

Check our office opening hours and availability of services during the Christmas and New Year holidays, including:

  • Mid Devon Leisure Centres
  • Refuse and Recycling Collections
  • Local Welfare Assistance

To contact us online

You can contact us online 24 hours a day, 7 days a week using any of the following methods:

To contact us by phone

Answerable service

Telephone number


Customer Services:

01884 255255 (RNID Typetalk)

Monday to Thursday - 8:30am to 5:00pm

Friday - 8:30am to 4.30pm

(And for out-of-hours emergencies)

Telephone payments: 01884 233000 24 Hour
Fax: 01884 234318 24 Hour

Note: Benefits Officers are available for calls daily between 8:30am and 1:00pm.

To visit us in person

Our address is:

Mid Devon District Council
Phoenix House
Phoenix Lane
EX16 6PP

Our opening hours are:

  • Monday to Thursday - 9:00am to 5:00pm (early closing at 4:30pm on the 3rd Wednesday of each month)
  • Friday - 9:00am to 4:30pm

For directions, see our How to find us page.

Note: Our Planning team operates an appointment-only and chargeable Duty Planning Service on Tuesdays from 10.00am to 1.00pm and Thursdays from 1.00pm to 4.00pm. See Duty Planning Guidance for more information.

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