Mid Devon residents can now manage local services relevant to them with the My Mid Devon portal, all from the comfort of their home.

The portal provides residents access to various online facilities, from leaving feedback to reporting issues, finding information about local councillors and much much more! Since its launch in late 2023, more than 5,000 residents have signed up, making it easier than ever to access local services online.

By creating an account on My Mid Devon, residents can enjoy a more personalised experience when managing their requests and services. The portal allows users to easily track the progress of their enquiries and see exactly who is handling their case – with the added benefit of making it simpler and faster for customer services to help you.

Councillor Josh Wright, Cabinet Member for Service Delivery and Continuous Improvement, said:

"My Mid Devon is a significant digital project for the Council that lets residents have more control and a better understanding of our services. It offers real-time updates and personalised forms, making it easy for residents to access council services relevant to them."

Residents can create their own My Mid Devon account and explore the new features at https://my.middevon.gov.uk/, operating alongside the current Citizen Access portal, which continues to manage council tax accounts and other services.