A Lifeline alarm provides help at the touch of a button 24 hours a day, 365 days a year. The service provides peace of mind to people who feel at risk in their own homes. It gives people the freedom to live their life independently knowing that they can obtain assistance when they need it.

The technology consists of an alarm unit connected to the telephone line and a button to call for assistance if:

  • you have become immobile or incapacitated;
  • your security is being threatened or,
  • you are suffering from a medical emergency.

The alarm is also supplied with a wireless pendant worn around the neck or wrist allowing help to be summoned from anywhere around your house or garden.

Calls for assistance are answered by specially trained staff who will immediately contact family members, friends or neighbours nominated by you for help. In the case of a medical emergency, the appropriate emergency service will also be called.

This service is available to anyone living in Mid Devon. We charge a one off installation fee of £30.00 and £45.12 per quarter thereafter. For more information or if you would like us to visit you and show you how the lifeline works, please Contact us.

Prerequisites for Lifeline alarms

The Lifeline alarm service is available to everyone in Mid Devon. However, you will need to have a telephone socket with an active landline near a three pin electrical socket.

Key safes

A Lifeline alarm enables help to be summoned at the press of a button, but have you ever thought how help would get in to help you if you'd locked the door?

If the ambulance service cannot gain entry to your property they will call the police and ask them to force entry. This could lead to expensive repair bills and leave your property insecure if you're taken to hospital.

We can supply and fit a key safe for £48.00. In the event of an emergency, the call centre staff will give the key safe combination to the ambulance service to enable them to access the door key that you've stored inside the key safe.

For further information about these services please Contact us.

Feedback form

Contact Community Housing Support