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If you would like to speak to a Neighbourhood Officer, please call 01884 255255 and ask for a call back.  If the matter is urgent, there are Officers in the office on a daily basis who will be happy to help.

Your Neighbourhood Team is your first point of contact. We can help with anything to do with your tenancy or rent.

Who's responsible for managing the Housing Service?

If you have any queries about our service delivery, please contact:

We will always give priority to the management of serious anti-social behaviour, safeguarding and health and safety issues, but the Neighbourhood Officers in the Estates team are your main point of contact for queries relating to your tenancy agreement and estate management issues, including grounds maintenance.

Claire Fry is the Operations Manager for Housing Management Services and has overall responsibility for the management of this Service.

Who should I contact about my rent?

For queries about your rent, contact your Neighbourhood Officer responsible for income collection below:


Contact Number

Working days

Suzanne Palmer

01884 234295

Monday, Tuesday and Wednesday morning

Sophie Gale

01884 234305

Monday - Friday

Julie Cumes

01884 234358

Thursday, Friday and Wednesday morning

Neil Dodd

01884 234916

Monday - Friday

Karen Davies

01884 233064

Monday - Friday 

Who should I contact about neighbourhood issues?

For queries about your neighbourhood, contact your Neighbourhood Officer responsible for Estates below:
Officer Ward 
Anthony Keller Crediton Boniface, Crediton Lawrence, Cullompton Vale, Upper Yeo and Taw, Yeo 
Ben Wright Cadbury, Clare and Shuttern, Sandford and Creedy, Silverton, Taw Vale, Upper Culm, Way 
Shaun Elsley Tiverton Castle, Tiverton Lowman, Tiverton Westexe (Loxbeare and Templeton only) 

Michelle Kirkham           

Bradninch, Canonsleigh, Halberton, Tiverton Cranmore, Tiverton Westexe (Carpenter Close only) 
Claire Miles Cullompton Padbrook, Cullompton St Andrews, Lower Culm 
Aaran Henwood Tiverton Westexe (not including Loxbeare, Templeton or Carpenter Close) 

For queries about your neighbourhood, contact the Neighbourhood team which has responsibility for estate management by calling 01884 255255 or by emailing:

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