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If you would like to speak to a Neighbourhood Officer, please call 01884 255255 and ask for a call back.  If the matter is urgent, there are Officers in the office on a daily basis who will be happy to help.

Your Neighbourhood Team is your first point of contact. We can help with anything to do with your tenancy or rent.

Who's responsible for managing the Housing Service?

If you have any queries about our service delivery, please contact:

We will always give priority to the management of serious anti-social behaviour, safeguarding and health and safety issues, but the Neighbourhood Officers in the Estates team are your main point of contact for queries relating to your tenancy agreement and estate management issues, including grounds maintenance.

Who should I contact about my rent?

For queries about your rent, contact your Neighbourhood Officer responsible for income collection below:


Contact Number

Working days

Suzanne Palmer

01884 234295

Monday- Friday

Julie Cumes

01884 234358

Thursday, Friday and Wednesday morning

Neil Dodd

01884 234916

Monday - Friday

Karen Davies

01884 233064

Monday - Friday 

Who should I contact about neighbourhood issues?

For queries about your neighbourhood, contact your Neighbourhood Officer responsible for Estates below:
Officer Ward 
Anthony Keller Crediton Boniface, Crediton Lawrence, Cullompton Vale, Upper Yeo and Taw, Yeo, Lower Culm (Kentisbeare) Upper Culm (Ashill) 
Ben Wright Cadbury, Clare and Shuttern, Sandford and Creedy, Silverton, Taw Vale, Way, Tiverton Castle (Hillcrest), Tiverton Westexe (Roundhill, Lower Cotteylands, Higher Cotteylands, Turner Rise), Canonsleigh (Hockworthy, Holcombe Rogus, Huntsham and Uplowman)
Shaun Elsley Tiverton Lowman (not including The Close, Moorhayes Bungalows, Romans Way or Killerdy Mead) Tiverton Westexe (King Street, Birchen Lane)

Michelle Kirkham           

Bradninch, Halberton, Tiverton Castle (Tumbling Fields only), Tiverton Cranmore, Tiverton Westexe (Westfield Road, Carpenter Close and Howden Road)
Claire Miles Cullompton Padbrook, Cullompton St Andrews, Lower Culm (Uffculme and Willand)
Rick Barfoot Tiverton Westexe (all remaining streets not listed above) Tiverton Castle (St Andrews St North, Ham Place, Belmont Road) Tiverton Lowman (The Close, Moorhayes Bungalows, Romans Way, Killerdy Mead) Upper Culm (Hemyock and Culmstock) 

For queries about your neighbourhood, contact the Neighbourhood Team which has responsibility for estate management by calling 01884 255255 or by emailing:

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