Consultation Hub
Get involved in our consultations
At MDH, we will use consultations to listen to you and give you the chance to influence the services we provide.
We will be posting open consultations on this page for you to take part in. We will also list past consultations so that you can see what we have been working on.
We want to ensure that any decisions we make on housing related policies, reflect the needs of our tenants.
Open consultations
Our new Mobility Scooter in Flats Policy is now open for consultation from 21st July until 18th August. The use of mobility aids, such as powered wheelchairs and mobility scooters is growing rapidly, enabling many individuals to maintain independence and improve quality of life. MDH has a statutory responsibility to uphold high standards of health and safety across its estates. In fulfilling this duty, MDH is required to ensure that the use of mobility vehicles within flats and communal areas complies with all relevant legal and safety requirements. This policy sets out the conditions under which tenants and their visitors may use, store, and charge mobility scooters and powered wheelchairs within MDH flats and communal areas. This policy is only for people in flats, there are no restrictions to tenants living in houses or bungalows.
You can read and comment on the policy on Let's Talk Mid Devon Mobility Scooters in Flats Policy - Consultation | Let's Talk Mid Devon or download the policy on the right hand side of this page.
Visit Let's Talk Mid Devon or follow us on Facebook for regular consultation updates @middevonhousing
Have your say and tell us what you think by contacting us…
Email us: tenantinvolvement@middevon.gov.uk
Phone us: 01884 255255
Find us on Facebook: @MidDevonHousing
We really appreciate you taking the time to read our policies and your feedback. Any comments are gratefully received. We will provide feedback on your comments once the consultation has closed.
We will hold your contact details name, address, email address and telephone number
This information will be collected by web form, online, email, facebook, twitter, phone, letter or face to face conversations
Information is collected to enable investigation and response to you regarding issues raised in your complaint, to provide feedback to services and individuals if you are making a comment or passing on a compliment
Information will be used for the purposes of investigation and response to you regarding issues raised in your complaint, to provide feedback to services if you are making a comment or passing on a compliment
Personal information will be shared with other services and individuals for investigation of issues, and for passing on feedback
All personal data is retained on a password protected system and all ICT systems are accredited to Public Service Network standards with access restricted to relevant staff. All paper records are stored securely and we have a clear desk policy
We will retain your personal data for 2 years in line with our retention policy and guidelines. Subject access requests for your information can be requested via customer services by telephoning 01884 255255 or emailing customerservices@middevon.gov.uk. You can also visit our website www.middevon.gov.uk and view our data protection guidance page.