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This privacy policy sets out how and when we use any personal information that we collect about you when you use our services, the conditions under which we may disclose it to others and how we keep it secure. When you contact us to access our services, apply for a licence, registration or permit or we contact you as part of an investigation we may ask you for certain personal information in order to be able to assist you with your enquiry or to enable us to investigate fully. Some of this information will be recorded and stored on our systems.

When you apply for a licence, registration or permit we require a range of details including name, contact details, such as your address, email address, date of birth and telephone number. If you choose not to supply the required information we will not be able to progress the application.

We will use this information to process applications, remind licensees of renewals and investigate complaints.

We will not use your information for any marketing purposes.

The information we collect is carefully stored electronically.

We will hold completed application forms and supporting documents during the lifetime of the licence. Once the licence has lapsed, been surrendered or revoked it is retained for six years.

We do not share your information with anyone else unless we are required to do so by law or it is necessary to provide our services to you. It should be noted that MDDC is under a duty to protect the public funds it administers, and to this end may use the information you provide for the prevention and detection of crime. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

We may share your information internally with Public Health to ensure legal requirements are met, Development Control where there may be planning implications, Legal Services if we are considering taking legal action and externally with Devon, Torbay and Somerset Trading Standards to ensure that the legislative obligations are met, Devon & Somerset Fire & Rescue Service to ensure fire standards are met, HMRC to detect and deter crime, DEFRA and nominated vets where arrangements are made for inspections, RSPCA where animal welfare concerns are raised, other local authorities where operations may cross districts.

We process your information with your consent where it is in the public interest to do so, to comply with a legal requirement, where it is in the legitimate interest of MDDC to do so, with your explicit consent or where there is a substantial public interest.

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