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Can I challenge my Housing Benefit decision?

If you disagree with our decision, you have the right to:

  • ask us for an explanation, and/or;
  • ask us to reconsider.

How do I make an appeal?

You must make your appeal in writing within one month of the date of our decision, giving your reasons.

You can either send your written appeal by email to, or post to:

Benefits Team
Mid Devon District Council
Phoenix House
Phoenix Lane
EX16 6PP

What can I do if I'm not happy with the outcome?

If you're not happy with the outcome, we'll ask you if you want the independent tribunal service to hear your appeal, see GOV.UK - Tribunals Service.

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