We're changing the ways you can pay

Our Customer Service staff at Phoenix House, Tiverton will cease processing over-the-counter payments from December 2018.
If you visit our office to make regular payments for council services such as housing rent, council tax, business rates, etc., see ourĀ We're changing the ways you can pay page to find out how to continue making payments in person.


Universal Credit

Find about Universal Credit and how it will replace existing benefits such as Housing Benefit and Council Tax Reduction

Housing Benefit

You could get Housing Benefit to help you pay your rent if you're on a low income

Council Tax Reduction

Find out about reductions to Council Tax including exemptions and discounts

Change of circumstances

Let us know if circumstances have changed for you or anyone else living in your household or if you've moved home

Local Welfare Assistance

Find out how we can help you if you're facing financial difficulties

Report benefit fraud

Let us know if you suspect someone is claiming for benefits they're not entitled to