Mobility Scooters

Mid Devon Housing recognises that the use of mobility scooters can enhance the quality of life for many of our residents and leaseholders who may otherwise be limited in their ability to access facilities in the wider community. 

Mobility Scooter Storage and Safety

At Mid Devon Housing, your safety—and the safety of your neighbours—is our priority. Proper storage and safe charging of mobility scooters are essential for preventing fire risks and keeping shared areas, emergency routes, and exits clear at all times.

Permission Required for Tenants in Flats
If you live in a flat, you must get permission from Mid Devon Housing before purchasing a mobility scooter. This ensures it can be stored and charged safely within your home.

Tenants in Houses and Bungalows
If you live in a house or bungalow, you do not need permission. However, you are responsible for making sure your scooter is stored safely and does not cause a hazard or nuisance to others in your community. 

Permission Will Not Be Granted for Flats If:

• Your flat is above ground level

• There is no level access from the building entrance to your front door

• You lack adequate space to safely store and charge the scooter inside your home

If you're considering a mobility scooter, please contact us first to discuss your options and ensure your home is suitable.

Tenants and leaseholders are required to maintain valid public liability insurance for any mobility equipment used, stored, or charged on the premises. Evidence of up-to-date specific mobility scooter insurance coverage must be submitted to MDH on an annual basis.

The storage and charging of mobility scooters and powered wheelchairs must only be carried out using the original manufacturer-supplied chargers. These chargers must be subject to Portable Appliance Testing (PAT) on an annual basis. Tenants are responsible for arranging and funding PAT testing for their devices and must provide MDH with valid certification each year as a condition of continued permission.

You can apply for permission by using the attached form and returning it to Htenancy@middevon.gov.uk or completing the online form