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  Welfare support contact information

Support is available if you need it.


Find links to trusted local and national services offering support with mental health, wellbeing, and crisis situations.

If you are worried about your mental health, it’s important to get help and support as soon as possible.


Your GP

Book an appointment with your doctor. They can help to diagnose an illness, prescribe medication if suitable and refer you to the right local mental health service.


TALKWORKS (formerly Depression and Anxiety Service)

This NHS service supports people aged 18 and over who need help coping with stress, anxiety and depression. They offer a range of different treatments and therapies. You can be referred through your GP or register yourself online and someone will contact you to arrange an appointment.

Find NHS talking therapies for anxiety and depression - NHS


Able Futures – access to work mental health

If you live with mental health difficulties, you know there are good days and bad days. You also know the bad days can affect you at work. You probably find it hard to focus or perform at your best. The aim of ‘Able Futures – access to work mental health’ is to help you enjoy more good days.

The support service is fast, flexible and, best of all, free to use this service. They could give you nine months advice and guidance from a mental health specialist who can help you learn coping mechanisms, build resilience, access therapy or work with your employer to make adjustments to help your mental health at work.

Able Futures delivers the Access to Work Mental Health Support Service on behalf of the Department for Work and Pensions. It could be available to you if you can answer “yes” to the following questions:

  • Are you aged 16 or over?
  • Are you in work, on an apprenticeship, about to start work or furloughed?
  • Do you live in Great Britain?
  • Do you have mental health difficulties that impact upon your work?

This list is not exhaustive, and it is ultimately up to the Department of Work and Pensions Access to Work Mental Health Support Service adviser to determine eligibility.

Call Able Futures free on 0800 321 3137 from 8am to 10.30pm, Monday to Friday to find out more about online mental health support.


Mind – Welfare and Benefits Advice

Mind provides support and information for people managing mental health conditions who are claiming benefits.

Contact Details

Mind Information Line: 0300 123 3393
Email: info@mind.org.uk

Website: Mind Benefits and Mental Health Advice [QPR - Planning | Meeting]


Crisis and Emergency Support

NHS 111 Mental Health Service

If someone needs urgent mental health support but is not in immediate danger, they should contact NHS 111 and select the mental health option.

Contact Details

Telephone: 111

Website: NHS Urgent Mental Health Support