Skip to main content

Stay updated, stay informed!

Save time and receive our latest news and service updates directly by signing up to our free email subscription service.

Time is precious, so choose to receive information only from the council services that matter to you with our customisable preferences!

To contact us online

You can contact us online 24 hours a day, 7 days a week using any of the following methods:

To contact us by phone

Answerable service

Telephone number


Customer Services:

01884 255255 (RNID Typetalk)

Monday to Thursday - 8:30am to 5:00pm

Friday - 8:30am to 4.30pm

(And for out-of-hours emergencies)

Telephone payments: 01884 233000 24 Hour
Fax: 01884 234318 24 Hour

Note: Benefits Officers are available for calls daily between 8:30am and 1:00pm.

To visit us in person

Our address is:

Mid Devon District Council
Phoenix House
Phoenix Lane
EX16 6PP

Our opening hours are:

  • Monday to Thursday - 9:00am to 5:00pm (early closing at 4:30pm on the 3rd Wednesday of each month)
  • Friday - 9:00am to 4:30pm

For directions, see our How to find us page.

Note: Our Planning team operates an appointment-only and chargeable Duty Planning Service on Tuesdays from 10.00am to 1.00pm and Thursdays from 1.00pm to 4.00pm. See Duty Planning Guidance for more information.

Feedback form

500 character(s) left.
500 character(s) left.
500 character(s) left.
Security check