About this job

PERMANENT: FULL TIME 37 HOURS PER WEEK 
SALARY: GRADE D £27,274 - £29,071 PER ANNUM
LOCATION: TIVERTON  

We are seeking to appoint an enthusiastic and motivated individual to join our busy Public Health and Housing Options Service. 

This is an exciting opportunity to work within a diverse and fast-paced service that plays a vital role in protecting public health and supporting local communities. Whilst the role will support all aspects of Public Health work, the successful candidate will have the opportunity to develop specialist knowledge in particular service areas. 

Our Public Health service encompasses a broad range of functions, including Environmental Protection, Private Sector Housing, Food Safety, Health and Safety, Infectious Disease Control and a wide variety of Licensing activities. These range from taxi and private hire licensing to caravan sites, premises licensed under the Licensing Act 2003, and registration of tattooing, piercing and other skin treatment businesses. 

As a key member of the team, you will provide essential business and administrative support to our front-line officers. You will be responsible for helping to coordinate service delivery across a varied regulatory environment, supporting the work undertaken to protect public health and promote compliance. 

Your duties will include acting as a key point of contact for customers, partner organisations and other agencies, allocating and triaging service requests, maintaining records and databases, and providing a comprehensive range of business support to the service. 

The successful candidate will have excellent organisational skills, be able to prioritise competing demands, and demonstrate a high level of accuracy and attention to detail when managing information and supporting business processes. You should hold, or be working towards, a relevant qualification such as a Level 3 NVQ in Business Administration or Customer Service and ideally have recent experience in a customer-focused administrative role. Experience of providing business support within a regulatory, local government or statutory environment would be advantageous. 

You will be committed to delivering high-quality customer service and building effective working relationships with colleagues, elected members, partner agencies and members of the public. Strong communication and interpersonal skills are therefore essential. 

The role requires confidence, resilience and professionalism, as you will occasionally be required to deal with challenging situations and sensitive enquiries. 

Good IT skills are essential. Experience of using IDOX Uniform, LalPac and Orchard software would be desirable, although full training can be provided.

To find out more

To find out more about this role please contact Harriet Said Team Leader (Commercial) hsaid@middevon.gov.uk  or Lorraine McAuley lmcauley@middevon.gov.uk Team Leader, Community 

For full details please read the Job Description and Person Specification - Specialist Support Officer (Public Health and Regulatory Services)

The Job Description refers to the level of competencies required for this post. For an explanation of what this means, please see Core Competencies.

A satisfactory basic disclosure check and three years complete employment history will be requested in the event of you being offered the position.

Unfortunately we are unable to sponsor skilled worker visas at this time. For more information on pre-employment checks, please review the documents found here.

How to apply

Please download and complete our Job Application Form and send to Opportunities@middevon.gov.uk. Alternatively, print and send by post to:

People Services
Mid Devon District Council
Phoenix House
Phoenix Lane
Tiverton, Devon
EX16 6PP

Please remember to quote the following post and vacancy numbers:

CLOSING DATE:	29 October 2026 at 5:00pm
POST NUMBER:	ES26
INTERVIEW DATE:	10 November 2026
VACANCY NUMBER:	2026150

MDDC reserves the right to close this vacancy early. We therefore encourage early applications.

We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all underrepresented groups.  We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments.

We're committed to Equality of Opportunity and welcome applications from all sections of the community.

If we've not contacted you within two weeks of the closing date, please assume your application has been unsuccessful on this occasion. 

Thank you for showing an interest in this vacancy and we wish you every success with your on-going job search.