About this job

PERMANENT: FULL TIME - 37 HOURS PER WEEK 
SALARY: GRADE I £42,839 - £46,142 PER ANNUM
LOCATION: TIVERTON

We have a permanent vacancy for a Repair and Disrepair Manager within Mid Devon Housing (MDH). This role involves the promotion of an effective repair & disrepair management service across MDH whilst supporting other teams in the delivery of a wider housing function that makes the most of customer contact and supports our tenants. This will involve working closely with other functional leads and the senior management team of MDH around all aspects of customer experience.

Responsibility for the development and operational delivery of key policies and processes in respect of repair & disrepair management including the MDH Damp and Mould Policy.

Responsibility for the delivery of the repairs and disrepair interventions in accordance with the Asset Management Strategy and budgets set by the Operations Manager for Housing. 

At Mid Devon District Council, Tiverton our benefits include: 

• Competitive rate of pay
• Hybrid working
• Local Government Pension Scheme
• Generous annual leave entitlements
• Discounted leisure memberships
• Employee Assistance Programme
• Excellent training and development opportunities
• Free parking at site 

Mid Devon provides an opportunity to working in an attractive rural area close to the city of Exeter and within easy reach of the Dartmoor and Exmoor National Parks, Blackdown Hills National Landscape and the north and south Devon coasts, dealing with a range of developments across our market towns and villages. We have a culture of developing and promoting our people with our principal officers all progressing within the team. 

As the Repair and Disrepair Manager your duties will include but are not limited to: 

• Be responsible for the delivery of a customer-focused, effective responsive housing disrepair and property management service in accordance with relevant aspects of MDH policies and strategies in close liaison with other housing managers and the Operations Manager for Housing.
• Be responsible for the development and operational delivery and key policy and process in respect of repair & disrepair management including the MDH Damp and Mould Policy.
• Be responsible for the delivery of the repairs and disrepair interventions in accordance with the Asset Management Strategy and budgets set by the Operations Manager for Housing.
• Assist the Operations Manager for Housing in the co-ordination of the Asset Management Strategy and budget setting. To assist in the preparation and to control the budget for relevant teams helping to ensure that expenditure is monitored, value for money and efficiency achieved and that financial procedures are correctly applied.
• Be responsible for the delivery of a customer-focused, effective responsive housing disrepair and property management service in accordance with relevant aspects of MDH policies and strategies in close liaison with other housing managers and the Operations Manager for Housing.
• Assess the effectiveness of repair & disrepair management activities and seek out opportunities to improve them. This will include research and recommend innovative and effective ways to tackle disrepair. Represent MDH on sector, operational and policy groups, where appropriate.
• Undertake periodic reviews with staff to set targets to monitor performance and plan career development and training needs. To ensure compliance with policies and procedures whilst at the same time ensuring that the team works efficiently and effectively. To identify and monitor performance, providing advice and guidance to staff on any aspect of the service.   To implement disciplinary issues up to the formal stage of enquiry. 

To be successful in this role you must have a positive approach to challenges, problem solving, and the ability to use your initiative, be able to innovate and seek creative solutions to maintain our homes. 

You must have: 

• Relevant Level 4 housing qualification accredited by Chartered Institute of Housing (CIH) or be working towards
• A building degree and or two-years relevant experience, repairs/disrepair experience or 5-years relevant experience of managing teams in the building environment
• Experience in claims management
• Up-to-date knowledge and expertise in the operational aspects of housing including the RSH consumer regulation regime and statutory consumer standards and the requirements of the Housing Ombudsman
• Up-to-date knowledge and expertise of the statutory and regulatory obligations relating to the management of social housing
• Significant communication skills, particularly in motivating, negotiating and persuading others
• Ability to write clear and concise reports and related action plans and communicate these effectively

Please see the full job description for the full person specification

To find out more

To find out more about this role please contact Mike Lowman mlowman@middevon.gov.uk  

For full details please read the Job Description and Person Specification - Repairs and Disrepair Manager 

The Job Description refers to the level of competencies required for this post. For an explanation of what this means, please see Core Competencies.

A satisfactory basic disclosure check, and three years complete employment history will be requested in the event of you being offered the position.

Unfortunately, we are unable to sponsor skilled worker visas at this time. For more information on pre-employment checks, please review the documents found here.

How to apply

Please download and complete our Job Application Form and send to opportunities@middevon.gov.uk. Alternatively, print and send by post to:

People Services
Mid Devon District Council
Phoenix House
Phoenix Lane
Tiverton, Devon
EX16 6PP

Please remember to quote the following post and vacancy numbers:

CLOSING DATE:	13 OCTOBER 2025 at 5:00pm
POST NUMBER:	HB38
VACANCY NUMBER:	2025117

Mid Devon District Council reserves the right to close this vacancy early. We therefore encourage early applications.

We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all underrepresented groups. We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments.

We're committed to equality of opportunity and welcome applications from all sections of the community.

If we've not contacted you within two weeks of the closing date, please assume your application has been unsuccessful on this occasion. 

Thank you for showing an interest in this vacancy and we wish you every success with your on-going job search.