About this job

PERMANENT : 32.25 Hours Average Per Week on a 4 Week Rota 

SALARY: £13.26-£13.47 Per Hour (£22,298 - £22,652 Per Annum)

LOCATION: Active Tiverton

Active Tiverton is a dynamic and community-focused facility committed to delivering high-quality fitness experiences. Our Fitness Consultants play a vital role in supporting members to achieve their health and wellbeing goals, while ensuring a welcoming, safe, and engaging environment. 

Do you have a passion for helping people improve their fitness and wellbeing? Can you create a positive and motivating environment for members of all abilities? We are looking for someone who is proactive, approachable, energetic, and driven to deliver an excellent customer experience. 

We want someone who doesn't just meet expectations but exceeds them; someone who takes initiative, brings fresh ideas, and is excited to make a real impact on our members and the wider Active Tiverton community. Whether that's supporting members on the gym floor, creating engaging content for social media, or continuing to develop their own skills and qualifications, we want people who are eager to grow both professionally and personally. 

If you can inspire members, build strong relationships, and help us create an outstanding fitness experience, we'd love to hear from you. 

As a Fitness Consultant your duties will include, but are not limited to: 

• Carry out fitness inductions, fitness assessments, and lifestyle consultations.
• Design and deliver personalised fitness programmes to support member goals.
• Track and record member visits and carry out follow-up procedures to encourage retention.
• Supervise the fitness studio and support group exercise classes as required.
• Welcome all members to the gym and actively engage with them during their visit, building positive relationships to support member retention and overall experience.
• Ensure a safe, welcoming, and customer-focused environment at all times.
• Support the promotion of Active Tiverton through positive engagement with social media content, events, campaigns and member success stories.
• Build meaningful relationships with members, identifying opportunities to encourage regular attendance, improve retention, and support members in achieving their goals.
• Contribute ideas and initiatives that enhance the member experience, increase engagement, and support the growth of the fitness service.
• Actively pursue professional development opportunities and maintain up-to-date industry knowledge, trends and best practice. 

At Active Mid Devon, we value: Pride, People, Performance and Partnerships 

What We’re Looking For: 

• Hold a current Level 2, Level 3 and/or Level 4 fitness qualifications and/or an NVQ or equivalent in sports and fitness/physical recreation
• Group exercise instruction qualification (or willingness to work towards).
• You will need to be pro-active and outgoing to communicate with members by developing a professional relationship which will encourage them to come back and use our facilities'
• Knowledge of a range of the basic fitness studio equipment
• Excellent communication and customer care skills with a proactive and outgoing approach.
• A passion for personal and professional development, with a desire to continually expand your knowledge, qualifications and experience within the fitness industry.
• A positive attitude, strong work ethic and the ability to use initiative to identify opportunities to improve the member experience.
• Someone who is motivated to go above and beyond, bring new ideas to the team, and make a lasting impact on our fitness community.
• Flexibility to work a variety of shifts including mornings, evenings, and weekends.

 More Than a Fitness Consultant 

We believe great Fitness Consultants do more than supervise the gym floor. They create experiences, build communities, retain members, generate enthusiasm, and inspire people to achieve more than they thought possible. 

We're looking for someone who takes ownership, brings energy and ideas, embraces new opportunities, and wants to make a genuine impact on our members and our business. Whether that's motivating a member to achieve their first fitness goal, creating engaging social media content, identifying ways to improve retention, or developing their own skills and qualifications, you'll play a key role in shaping the future of fitness at Active Tiverton.  

A satisfactory enhanced disclosure check and three years complete employment or education history will be requested in the event of you being offered any of the positions.

To find out more

To find out more about this role please contact Nick Dean, Fitness Area Lead, on ndean@middevon.gov.uk.

For full details please read the Job Description and Person Specification - Fitness Consultant

The Job Description refers to the level of competencies required for this post. For an explanation of what this means, please see Core Competencies.

A satisfactory basic disclosure check and three years complete employment history will be requested in the event of you being offered the position.

Unfortunately we are unable to sponsor skilled worker visas at this time. For more information on pre-employment checks, please review the documents found here.

How to apply

Please download and complete our Job Application Form and send to Opportunities@middevon.gov.uk. Alternatively, print and send by post to:

People Services
Mid Devon District Council
Phoenix House
Phoenix Lane
Tiverton, Devon
EX16 6PP

Please remember to quote the following post and vacancy numbers:

CLOSING DATE:	22 JULY 2026 at 5:00pm
VACANCY NUMBER:	2026088
POST NUMBER:	LS09-1

MDDC reserves the right to close this vacancy early. We therefore encourage early applications.

We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all underrepresented groups.  We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments.

We're committed to Equality of Opportunity and welcome applications from all sections of the community.

If we've not contacted you within two weeks of the closing date, please assume your application has been unsuccessful on this occasion. 

Thank you for showing an interest in this vacancy and we wish you every success with your on-going job search.