About this job

PERMANENT: FULL TIME - 37 HOURS PER WEEK 
SALARY: £31,537 - £34,434
LOCATION: Tiverton

Are you looking for your next challenge? Do you want a role that is rewarding? We have an exciting opportunity for a full time Duty Officer to join the team at Active Mid Devon. We are looking for Duty Officers to work closely with our Centre Managers to successfully operate our portfolio of leisure facilities with a large team across all areas of the business.

As a Duty Officer your duties will include but are not limited to:

• Ensuring the highest standards of product and service delivery
• Supervision of staff to ensure they are meeting the expected standards
• Cover for staff where appropriate, poolside, reception, general recreation assistant work
• Responsible for the day to day operational needs of the facilities
• Undertake induction training to all new staff and ongoing training

At Active Mid Devon we value: Pride, People, Performance and Partnerships

About you:

• Thorough knowledge of Emergency Action Plans and Normal Operation Procedures
• Willingness to undertake essential job related training and a desire to progress in the Leisure sector
• Sound knowledge of IT systems and applications
• Outstanding communication and negotiating skills, excellent problem solving skills
• Customer service experience essential.
• Sound knowledge of Health and Safety.

At Active Mid Devon our benefits include:

• Competitive rate of pay
• Generous annual leave entitlements
• Discounted leisure memberships
• Free uniform and DBS check
• Employee Assistance Programme
• Full training provided with excellent training and development opportunities

There is a potential for the right candidate to progress within our service and specialise in front of house, fitness, sport specific coaching, leisure training or leisure management.

To find out more

To find out more information about Mid Devon District Council and our Leisure Services please visit: Welcome To Active Mid Devon Homepage - Active Mid Devon

To find out more about this role please contact Ben Snow on btcsnow@middevon.gov.uk

For full details please read the Job Description and Person Specification - LS36 - Duty Officer

The Job Description refers to the level of competencies required for this post. For an explanation of what this means, please see Core Competencies.

A satisfactory basic disclosure check, and three years complete employment history will be requested in the event of you being offered the position.

Unfortunately, we are unable to sponsor skilled worker visas at this time. For more information on pre-employment checks, please review the documents found here.

How to apply

Please download and complete our Job Application Form and send to opportunities@middevon.gov.uk. Alternatively, print and send by post to:

People Services
Mid Devon District Council
Phoenix House
Phoenix Lane
Tiverton, Devon
EX16 6PP

Please remember to quote the following post and vacancy numbers:

CLOSING DATE:	27 April 2026 at 5:00pm
POST NUMBER:	LS36
VACANCY NUMBER:	2026043

Mid Devon District Council reserves the right to close this vacancy early. We therefore encourage early applications.

We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all underrepresented groups. We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments.

We're committed to equality of opportunity and welcome applications from all sections of the community.

If we've not contacted you within two weeks of the closing date, please assume your application has been unsuccessful on this occasion. 

Thank you for showing an interest in this vacancy and we wish you every success with your on-going job search.