About this job

PERMANENT: PART TIME - 22.2 HOURS PER WEEK (3 DAYS A WEEK)
SALARY: GRADE D - £15,841 - £16,885 PER ANNUM
LOCATION: WILLAND 

We have an exciting opportunity for a Full Time Business Support Officer to join our Environment and Enforcement team at Carlu Close, Willand. 

We are looking to recruit a team focused individual with a drive for problem solving and an investigative nature. 

The role provides different challenges and a wide spectrum of responsibilities within the parking services and environment and enforcement services team. 

The role includes administrative work either by hybrid or office working. 

This is a rewarding and challenging post and you will need excellent organisation and time management skills to maintain deadlines. 

The ideal candidate must have the ability to think on their feet, take their own initiative, be resilient and provide a structured professional service. 

At Mid Devon District Council our benefits include: 

• Competitive hourly rate of pay
• Local Government Pension Scheme
• Generous annual leave entitlements
• A flexible benefits scheme including access to a discount shopping (online and high street) and events
• Discounted leisure memberships
• DBS check
• Employee Assistance Programme
• Excellent training and development opportunities
• Monday to Friday
• Free parking at site
• Hybrid working 

As a Business Support Officer your duties will include but are not limited to: 

• Initial investigation of reports into environmental crime and appeals.
• Notice processing including queries, appeals and case progression.
• Managing live workbooks in relation to permits, renewals and payments to parking services.
• Requisition of services or goods via procurement systems.
• Use of specialist software in relation to enforcement cases.
• Team working.
• Assist in the preparation of reports and case files.
• Assist the Environment and Enforcement Manager with the allocation of workload to the District Officer team.
• Assisting members of the public with enquiries via email and telephone. 

At Mid Devon District Council we value: Pride, People, Performance and Partnerships 

About you: 

• Excellent communication skills
• Ability to manage and organise workloads
• High level of organisation and focus
• Provide clear instructions
• Excellent team work
• Problem solver and investigative nature
• A good knowledge of I.T applications including Microsoft office
• Ability to adapt
• Resilient 

To find out more

To find out more about this role please contact Luke Howard (Environment and Enforcement Manager): lhoward@middevon.gov.uk

For full details please read the Job Description and Person Specification Business Support Officer

The Job Description refers to the level of competencies required for this post. For an explanation of what this means, please see Core Competencies.

A satisfactory basic disclosure check and three years complete employment history will be requested in the event of you being offered the position.

Unfortunately we are unable to sponsor skilled worker visas at this time. For more information on pre-employment checks, please review the documents found here.

How to apply

Please download and complete our Job Application Form and send to Opportunities@middevon.gov.uk. Alternatively, print and send by post to:

People Services
Mid Devon District Council
Phoenix House
Phoenix Lane
Tiverton, Devon
EX16 6PP

Please remember to quote the following post and vacancy numbers:

CLOSING DATE:	19 JUNE 2026 at 5:00pm
POST NUMBER:	SS35
VACANCY NUMBER:	2026068

MDDC reserves the right to close this vacancy early. We therefore encourage early applications.

We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all underrepresented groups.  We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments.

We're committed to Equality of Opportunity and welcome applications from all sections of the community.

If we've not contacted you within two weeks of the closing date, please assume your application has been unsuccessful on this occasion. 

Thank you for showing an interest in this vacancy and we wish you every success with your on-going job search.