Have you thought about re-using or donating?
Alternatively, if you have any items which are still in a decent working condition, please think about ways of re-using or donating your items to local charities and reuse organisations such as:
- Turntable Furniture
- Churches Housing Action Team - CHAT
- British Heart Foundation
- Freecycle Network
- Freely Wheely
What items can I have collected?
We can help dispose of bulky household items which are too large for your regular waste collection. We collect most freestanding items or furniture that:
- can be safely carried between two people; and
- you'd normally take with you if you were moving house.
We also collect electrical goods known as 'WEEE' (Waste Electronic and Electrical Equipment). This includes any items fitted with an electrical plug or using batteries for power.
Note: Ten or more items for collection would be classed as a house clearance and we don’t have the capacity to collect this amount from a single property.
For a detailed list of accepted items, see What we can and can’t collect.
|One item (electrical or non-electrical)*||£25|
|Each additional item||£14|
*A single and double bed, headboard, base and mattress counts as one item.
** A king size and above bed, headboard, base and mattress counts as two items.
When is bulky waste collected?
Bulky waste is collected weekly on Monday, Tuesday, Thursday and Friday, except after bank holidays (see Check collection dates). Your collection day will depend in which area you live, please refer to the table below. Litter Buster Zones.
Note: There's a limit of ten collections per day, which is available on a first-come-first-served basis. Providing spaces are available, you'll need to book two full working days before your collection day to guarantee pick up on the next scheduled visit:
|Collection Day||Area||Last day to book for next collection|
|Monday||Bampton area||By 5.00pm, the Wednesday before|
|By 5.00pm the Thursday before|
|Thursday||Crediton area||By 5.00pm, the Monday before|
|Friday||Tiverton area||By 5.00pm, the Tuesday before|
Please note we do not collect bulky waste on Bank Holidays, this will be moved to the next available date for that round.
Bookings made after the cut-off days above will take place the following week.
Your item(s) must be placed on the kerbside of the property by 6 am ready for collection. All items such as fridges/freezers must be empty and cleaned thoroughly. If the driver feels that they are unable to collect an item due to health and safety risks, such as containing food, general or hazardous waste or it hasn’t been put in an accessible place, we will not collect the item.
Note: We will not enter your property to collect as we're not insured for any damage that could be caused.
How can I book a collection?
To book a bulky waste collection, please telephone our Customer Services team on 01884 255255. We can accept payment over the telephone using a debit or credit card, or by debit or credit card using our self-service portals at our office, see Contact details and opening hours.
Waste Carrier Licences
Anyone who handles waste must take all reasonable steps to ensure that it's managed properly.
Handling of waste includes the process of producing, importing, keeping, storing, transporting, treating or disposing of it.
If you breach this duty of care, you could receive a penalty fine of up to £5,000 if convicted in the Magistrates court. The fine is unlimited if you're convicted in the Crown Court.