Feedback and complaints

We aim to provide high-quality services to all who live or work in Mid Devon. If you have any suggestions on how our services or facilities could be improved, wish to make a complaint or wish to compliment our staff for doing a good job, we want to hear from you.

Complaints regarding our Housing Service which relate to our homes or any tenancy-related matters can be escalated to the Housing Ombudsman Service (the HOS). The HOS requires registered providers of social housing to undertake a self-assessment against their Complaints Handing Code.   The Mid Devon Housing page provides more information about their approach to complaints handling.

For more information about the Housing Service, please see our webpage 

How to leave feedback or to make a complaint