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Household Energy Scheme

We are aware of the new Household Energy Scheme announced by the Government. We are currently awaiting further guidance on how the scheme will operate. Once the scheme has been fully developed and we understand the detailed arrangements, we will update this page with further information, including who is eligible and how to claim. There is no need to contact us at this stage.

Download our app today

Mid Devon's new app is now available to download - report an issue, contact a councillor, view a planning application or set up a bin reminder - your council services now pocket sized.

Crisis and Resilience Fund

Apply for the new Crisis & Resilience, and heating oil support fund

Further information about the fund, can be found here. 

Residents' Financial Support

If you are struggling financially, you are not alone. We can help if you are facing an immediate crisis, rising living costs or if you need longer term support to stay financially stable.

Household Energy Payment

In the Autumn Statement on 28 October 2026, the Chancellor announced that a £100 Household Energy Payment will be made to households in Council Tax bands A to D.
Please do not contact us with your questions at this time, as we're unable to answer them until we receive guidance from the UK Government.

What we know so far:

  • payments will be made to households living in Council Tax band A to D properties
  • payments are to be made from January 2027
  • households who pay their Council Tax by Direct Debit will receive an automatic payment
  • households who do not pay by Direct Debit will need to provide a way for the payment to be made to them

Visit GOV.UK to find all information available on what the Autumn Budget 2026 means for your energy bills.

What happens next

We recommend that you set up a Direct Debit to pay your Council Tax now to make the process easier.

We'll contact you if we need your bank details to make a payment to you. For now, please do not send your bank details to us, or to anyone else, until we request them from you.

We'll update this page once we have more information.

 Get Help Now - Financial Crisis

For urgent situations where you cannot afford essentials or are facing immediate risk. You may be able to get help if you:

  • Have no money for food or essential items
  • Are worried about heating or fuel costs
  • Need essential household items such as a bed, cooker, or fridge
  • Are at risk of losing your home
  • Have experienced a sudden change in circumstances

 Support with the cost of living

For ongoing financial pressure caused by rising household costs.

 Build your financial resilience

To focus on helping you gain stability and reduce the risk of future financial difficulties

 Welfare Support contact information

Advice and services to support your mental health, emotional wellbeing, and resilience.

Email: rbwelfaresupport@middevon.gov.uk

Contact Number: 01884 255 255

 Quick Support Checker

Are you struggling to find the right support? Use these questions to guide yourself to the right help. You can also contact us at any point for personal support.

  1. Do you have enough money for food, heating and essentials right now?
  1. Are rising bills, rent or council tax making it hard to manage month to month?
  1. Are you looking for benefits advice, budgeting help or ways to avoid future problems?